Retail TouchPoints

Latest Posts

How Grocers Can Overcome Concerns Around Agentic AI and Improve Margins

The grocery business goes back centuries, founded on a simple agreement between consumers and retailers: reliable access to safe and essential products at reasonable prices. Even amid constant change and…

Executive Viewpoints June 4

Macy’s, Ulta Report Consumer Resilience and Strong Q1 Results

Despite ongoing macroeconomic pressures and widespread reports of consumer caution, retailers like Macy's and Ulta Beauty reported robust first-quarter earnings for fiscal 2026. Data suggests a disconnect between consumers' stated…

Features June 3

Beyond the Match: How Retailers and Brands Aim to Ride 2026 World Cup Momentum

With 6 billion viewers expected to tune in, American Dream, Adidas and The Home Depot are showing that the biggest World Cup 2026 marketing plays aren't on the pitch —…

Features June 3

Is Your Social Listening Strategy Feeling a Bit Out of Shape, or is it Ready to Catch the Next Big Wave?

Products fly off the shelves before you know it, and suddenly you’re left wondering how to keep up with what customers want next. Sound familiar? Retail has always moved quickly,…

Executive Viewpoints June 3

Retail TouchPoints Names Kate Robertson Editor in Chief, Kate Walker Associate Publisher

Retail TouchPoints has named Kate Robertson its new Editor in Chief, adding a journalist with experience covering the retail sector, brand strategy and consumer behavior to lead the publication’s editorial coverage.  Robertson will oversee coverage of the retail…

News June 2

When Routine Breaks: Why Everyday Grocery Decisions are no Longer Automatic

The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise control. Shoppers scanned the aisle, reached for familiar brands and moved on.…

Executive Viewpoints June 2

Register Now for June Webinar: Elevating the AI‑Powered Ecommerce Experience and Scale

Laura Moses, Principal Partner Manager for Shopify at Vertex, and Pat Esposito, Principal Partner Manager for Microsoft at Vertex, will detail how disconnected systems, manual processes and inconsistent tax handling…

News June 1

The Physical Store is Still Retail’s Most Powerful Storytelling Platform

Walk past a well-designed store window and something happens almost instantly: you slow down. Maybe you pause to take a closer look. Maybe you step inside. Long before digital ads…

Executive Viewpoints June 1

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

Key Takeaways Frances Valentine has found major success by focusing on the underserved and highly affluent 50+ female consumer Co-founder and CEO Elyce Arons’ authentic social presence has become a…

Podcasts June 1
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank